Shveta Sharma

Shveta Sharma is an accomplished Site Head at TTEC Mohali, focusing on Training Operations, Learning & Organizational Development, and DEI/COE strategies, with over 20 years of experience in the field. Previously, Shveta held significant roles at companies such as Teleperformance India, where a customized training program was designed, and Conneqt Business Solutions Limited, leading initiatives that enhanced management skills and employee engagement. Shveta began their career at Dell International Service India, managing customer escalations, and has consistently driven improvements in training and operational quality across various organizations. Shveta is also a Quess Global Award Winner, highlighting a commitment to excellence in their professional pursuits.