Stacy Magnuson

Stacy Magnuson serves as the Director of Product Enablement at TTEC, focusing on empowering internal teams through comprehensive product understanding and effective training programs, supporting AI and CX strategies. Previously, as Director of Solution Architecture, Stacy played a crucial role in leading healthcare and BFSI verticals, contributing to significant bookings targets and enhancing proposal processes. Experience includes project management at Concentrix and senior operational roles at Convergys, where responsibilities encompassed managing large teams, financial oversight, and client management. A Bachelor’s degree from Weber State University and a PMP certification underline Stacy's expertise in leadership and project management.