Tanja Johnson is an experienced sales and customer service professional with a diverse background in various industries. Currently, Tanja serves as a Sales Representative at TTEC since March 2024 and previously held the position of German Account Manager at ContactPoint 360 from October 2023 to March 2024. Tanja's extensive experience at FREENOW from July 2020 to September 2023 includes roles such as Regional Head of Customer Care and Operations, where Tanja successfully transitioned customer care operations from Germany to Athens, enhancing performance metrics. Prior to FREENOW, Tanja managed events and projects for Primesteak Group's restaurants from October 2016 to June 2020 and has held various customer service roles in hospitality, starting as a waitress at Brasserie Sixty6 in 2011 and advancing to Reservations and Administration. Tanja’s early career included management positions at hotels and resorts in Greece and Ireland, demonstrating strong leadership and operational skills. Tanja holds an Abitur degree from Söderblom Gymnasium Espelkamp, Germany.
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