Veronica Almonte possesses extensive experience in customer service and learning development, beginning as a Customer Service Representative at Infonxx Inc from September 2005 to February 2007. Following that role, Almonte worked at TeleTech in various capacities from July 2012 to March 2013, including Trainer and Training Assistant within Learning and Leadership Development. Almonte continued to advance in the field at TTEC from September 2019 to September 2021, ultimately serving as Director of Learning and Development. Prior experience includes a Senior Manager role in Leadership Development at iQor from June 2018 to May 2019 and a similar position at Convergys from April 2007 to March 2010. Almonte earned a Bachelor's Degree in Psychology from the University of Perpetual Help System between 1998 and 2002.
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