William (Bill) Jacobi is a growth-minded customer and client support leader with extensive experience in Operations, Business Development, and Client Support Services. Currently serving as the Director of Client Success Management at TTEC, they previously held director roles at Convergys and Education at Work, overseeing operations for various industries including Financial Services and Healthcare. Bill has a proven track record of driving operational performance, enhancing employee engagement, and achieving substantial revenue growth. In addition to their professional pursuits, they volunteer as Treasurer on the Board of Directors for Stand Up USA, focusing on mental health initiatives for junior enlisted airmen. Bill holds a Bachelor of Science degree in Business Management from Western Governors University.
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