Yesira M.

Yesira M. is currently a Supervisor Senior at TTEC, where they lead the HR Support area for employees across the US, Mexico, Brazil, Costa Rica, and Colombia. With a strong focus on action planning and interpersonal skills, Yesira fosters effective communication between departments and manages a team of 10, providing training and support to reduce staff turnover. They are pursuing degrees in Finance Administration at UVEG and Ingeniería Geofísica at Universidad Nacional Autónoma de México, while also holding previous roles in HR and administrative positions at TTEC and Pontoon Solutions.