• TTx

  • Samuel Akpan

Samuel Akpan

Voip Support Engineer at TTx

Samuel Akpan is a VoIP Support Engineer at TTx since March 2021, specializing in Mitel's Unified Communication System for clients and performing system programming and troubleshooting. Prior experience includes serving as a Classroom/Event Tech Support Assistant at the University of Dayton Information Technologies, where Samuel managed software installations and resolved customer complaints. Additionally, Samuel held the position of Student Orientation Leader at the University of Dayton, assisting international students in their registration process and fostering cross-cultural interactions. Samuel holds a Master of Science in Computer Science from the University of Dayton and a Bachelor's degree in Computer Science from Afe Babalola University.

Location

Strongsville, United States

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TTx

TTx is an information technology focused, provider of best in class products, offering hardware and software brand neutrality for IT infrastructures connected to VoIP telephony solutions. We have capabilities to assist in large scale communication technology overhauls and the consultancy expertise to provide insight on the evolving landscape of IT. Most importantly, we have a vision for the future. We continue to learn and adapt based on our past experience, our present expertise, and our hope for the future. TTx Maven allows our clients to break apart the traditional bundled infrastructure of hosted and premise VoIP solutions to create a solution - like an on-premise rental solution - that fits their current and future needs. Fast Facts - Founded in 1980 - Currently supporting over 40,000 endpoints and over 350 active ShoreTel Clients - ShoreTel's largest Ohio partner - ShoreTel "Gold"​ partner status - Currently supporting over 1,000 servers and desktops - Enterprise class end-to-end BDR solutions - VMware, LAN, WAN, wireless, & security projects - Live 24X7 support, 8-5 Monday-Friday Live Help Desk Our products facilitate your global reach while we provide you with hand's-on personal support as well as a vision for where technology is headed and how adoption of that technology can be applied given your particular set of circumstances and distinct variables.


Employees

11-50

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