Sonia Belkacemi

Sonia Belkacemi has extensive experience in customer service and commercial assistance, spanning over three decades. At Tubesca-Comabi since October 1993, Sonia holds the position of Responsable service clients, managing customer disputes, recording claims, processing replacement orders, and coordinating with various departments for customer feedback analysis. Additionally, Sonia provides support in after-sales service and technical assistance, handling pricing and orders for spare parts. Prior to this role, Sonia served as an Assistant technico-commercial and Assistant commercial, where responsibilities included generating quotes, order management, and customer advising. Earlier work experience at Darty from February 1987 to October 1993 involved handling product management, liaising with suppliers for order placements, and ensuring product availability in stores.