Bilan J. is an experienced professional with a strong background in customer experience and operational management. Currently serving as the Customer Experience Manager at Tubi since October 2021, Bilan also holds the position of Chief Operating Officer at Conerly Sports Training since January 2011. Previous roles include Customer Experience Training Manager and Customer Experience Trainer at Princess Polly, Customer Satisfaction Specialist at Ring, and Community Support Manager at Flipagram. Bilan has also worked as a Client Services Representative and Live Call Trainer at The Honest Company, and held multiple roles related to social media and customer relations at TechStyle Fashion Group, Nordstromrack.com | HauteLook, and Toyota Motor Corporation.
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