Diane Maddox-Faria

Diane Maddox-Faria currently serves as the Director of the Tufts Medicine Access Center and Director of Enterprise Contact Center Pre-Services and Referral Management at Tufts Medicine, with a focus on Revenue Cycle and Contact Center operations since May 2018. Prior experience includes roles as a Business Development Executive at Thrive, an Account Executive at Robert Half Technology, a Commercial Territory Manager at Wilkins Fitness Enterprises, and a Business Operations Manager at Comcast, where expertise in call center management was developed. Diane holds a Bachelor's degree in Business Management from Northern Essex Community College and completed secondary education at Lawrence High School.