TuGo
Eva Lam is a seasoned professional with expertise in technology process improvement and automation, currently contributing to TuGo Insurance since 2022. Prior experience includes a role as a Technology Consultant at IVC, enhancing software solutions for diverse clientele, and various positions at TuGo Insurance from 2017 to 2021, where significant contributions were made to customer operations and project management. Earlier career experience at PCCW Solutions Limited involved implementing e-commerce solutions as an SAP Hybris Consultant. Eva holds a Master of Science in Management Information Systems and Services from The Hong Kong Polytechnic University and a Bachelor of Commerce in Business Technology Management from The University of British Columbia. Notable achievements include improving operational efficiency, increasing ticket resolution rates, and receiving the "Valued Shining Star Award" for exceptional contributions.
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TuGo
TuGo has been Canadian-owned and operated for nearly 60 years, specializing in products & services that support travellers’ health, wellness and safety across Canada and around the globe. As one of Canada’s top travel insurance providers and a Platinum Club member of Canada’s Best Managed Companies, TuGo offers 24/7 in-house emergency travel medical assistance, with support in 27 languages. Entreprise canadienne en affaires depuis près de 60 ans, TuGo se spécialise dans les produits et services qui répondent aux besoins de santé, bien-être et sécurité des voyageurs partout au Canada et dans le monde. En tant que l’un des principaux fournisseurs d’assurance au Canada et membre du Club platine des sociétés les mieux gérées au Canada, TuGo offre un service d’assistance médicale d’urgence en voyage 24 heures sur 24, 7 jours sur 7 dans 27 langues. TuGo reconnaît les défis et l’incertitude que vivent les Canadiens.