Jenna Bevan

Jenna Bevan has over 17 years of experience in customer relationship management and marketing within the travel industry, primarily at TUI since 2006. Currently serving as the Customer Relationship Management Manager, Jenna oversees the pre-departure communication strategy and has held various roles, including CRM Marketing Specialist and Legal Recovery Executive, where responsibilities included managing claims recovery and providing legal information. Jenna has also contributed as a Special Assistance Team Leader, receiving specialized training in crisis psychology, and has held positions focused on customer support and data integrity. Prior experience includes senior roles in customer service at Red Lion Restaurant and Coombe Abbey Hotel, where Jenna was recognized for exceptional service and event management capabilities. Jenna holds an Advanced GNVQ in Travel and Tourism from Caludon Castle.