Dawson Fernandes is a seasoned professional with extensive experience in customer relations and marketing. Currently serving as Senior Manager at Cactus Communications since November 2015, Dawson has progressed through various roles, demonstrating expertise in managing customer relations. Prior to this position, Dawson worked at Lumina Datamatics from December 2012 to November 2015, where responsibilities included creating and managing marketing campaigns, lead generation, and organizing events. Earlier roles included analyst positions with Eclerx Services Ltd and business development positions with Pylon Systems and Efensys Technologies, focusing on lead generation and customer relationship building. Dawson holds an MBA in Marketing from Mumbai Educational Trust and a Bachelor's degree in Commerce from the University of Mumbai.
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