Rasmus Westerberg

Rasmus Westerberg has extensive experience in customer sales and service, currently serving as a Business Change Driver at TUI since October 2015, where responsibilities include developing and implementing business systems for TUI Nordic’s pre-travel CS&S function across Finnish, Swedish, Danish, and Norwegian markets. Previous roles at TUI include Knowledge Development & Support Specialist, Sales Support & Development, and Sales & Customer Service Consultant, each focused on enhancing customer support, knowledge management, and sales processes. Prior work experience includes positions as an Office Secretary at Liikenneturvallisuuskeskus, where precision in administrative tasks was emphasized, and as a Customer Service Advisor at DHL, addressing customer queries and facilitating shipments. Rasmus holds a Bachelor of Hospitality Management from Haaga-Helia University of Applied Sciences and completed a Matriculation Examination at Gymnasiet Lärkan.