An average urban household spends roughly 2 hours a week in doing laundry. Also, as per a report, laundry is a highly loathed household chore surpassed in antipathy only by cleaning toilet & washing dishes. Moreover, unlike developed countries, the penetration of professional laundry services in India is extremely low - as per research reports, the Indian laundry market is 96% unorganised. Laundry is a latent problem which had been begging for the right solution from a very long time.

To solve this problem, Tumbledry is opening live laundry stores, providing world class services, within every 3km radius in urban India. Store operations are completely integrated with customer mobile app. We are already India's fastest growing laundry chain with 200+ stores across 75+ towns, and have been recognized among the "Top 10 Retail Start-Ups-2021" by CEO Insights. We plan to open 1000 stores in next 4 years. Our core team is a mix of IIT, IIM graduates & industry veterans with decades of experience.

Retail

Tumbledry

This department oversees the operations and development of franchise partnerships to ensure successful business practices and growth.

Franchise Management

This department focuses on overseeing and driving sales strategies and performance across various territories.

Sales Management

This department oversees the planning, execution, and completion of projects, ensuring they are delivered on time and within budget.

Project Management

This department oversees marketing strategies and initiatives to enhance brand presence and drive customer engagement.

Marketing Management

The Customer Operations team at Tumbledry ensures seamless and efficient service delivery to the customers. They are responsible for handling customer inquiries, resolving complaints, and maintaining high service standards. The team also manages territory operations, sales performance, and customer satisfaction, contributing to the rapid expansion and smooth functioning of Tumbledry's network of live laundry stores.

Customer Operations

This department manages employee-related functions including recruitment, training, and organizational development.

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Other teams

Sales Management

Project Management

Marketing Management

Customer Operations

Human Resources