Neil Alcorn

Neil Alcorn is a seasoned technical professional with extensive experience in account management and technical support. Currently serving as a Technical Account Manager and Senior Technical Support Engineer at Tungsten Automation since February 2024, Neil has been with Kofax since September 2011, holding various positions including Technical Account Manager, Senior Technical Support Engineer - BPM, and Technical Support Team Lead, where responsibilities included managing high-priority escalations for major Enterprise accounts. Prior experience includes roles as Technical Support Specialist at Chumby Industries and Data Storage Engineer at Storage & Networks, where Neil was involved in configuring, testing, and validating data storage solutions. Additionally, Neil worked as an Operations Test Engineer at DOTHILL from February 2000 to April 2005. Neil holds an Associate degree in Computer Engineering from Coleman College.