TuoTempo
Federico De Michele is an experienced professional in customer success and human resources, currently serving as Customer Success Team Leader for TuoTempo, overseeing a team and managing a portfolio of over 250 clients in Italy to enhance Net Revenue Retention. Prior roles include Customer Success Executive at TuoTempo, HR Consultant at Wospee, and Account Executive for Cezanne HR. Federico has a solid educational background with a Bachelor's degree in Scienze e Tecniche Psicologiche from Università del Salento and a Master's degree in Human Resources Management from Bologna Business School, complemented by various other qualifications in digital marketing and communication. Notable contributions also include teaching a course on Management and Organization of eHealth and organizing TEDx events.
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TuoTempo
As the flagship enterprise product of DocPlanner Group, TuoTempo is the global pioneer of software-as-a-service for national and regional medical groups, hospital groups, independent hospitals, integrated delivery networks, medical insurances, dental and medical clinics. Providing its solutions to the largest and most reputable healthcare players in Europe, Americas and the rest of the world, TuoTempo has teams in Italy, Spain, Brazil, Mexico, Poland, Turkey, Germany, Belgium, Netherlands and Germany. TuoTempo provides a complete patient life cycle experience solution starting from the awareness stage spanning to appointment management, payment, check-in, follow-up, recall, medical file and post-care satisfaction in order to maximize patient experience and increase loyalty, while accelerating revenue growth and reducing patient management costs thanks to its smart and customizable workflows and inter-connected functionalities.