Basak Mitchell

Customer Experience & Process Manager

Basak Mitchell is a seasoned professional with extensive experience in project and customer experience management across various industries. Currently serving as the Customer Experience & Process Manager and Project Manager at Turkcell since June 2022, Basak has successfully launched the Customer Master Data Management program and managed the comprehensive "Parla" program. Previous roles include Senior Project Manager at Lark International, where Basak led global projects in product development, and a Project Coordinator position at B4AFC, focusing on market analysis and company launch processes. Basak also has experience as a Business Development Consultant at Auto Train Brain, representing the company at international competitions, and has held positions at Ayp Solutions and the United Nations. Educational credentials include a Master of Science in Development and International Cooperation from Sapienza Università di Roma and a Bachelor of Arts in Business Administration from Özyeğin University.

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