Sarah Jayne Wareham

Sarah Jayne Wareham is a seasoned professional in product writing and customer service, currently serving as a Senior Product Writer at Turnitin since January 2017, where previous roles included Product Writer and Associate Product Writer. Prior to Turnitin, Sarah held the position of Head of Service and Level 2 Engineer at Dixons Carphone's Samsung Experience Store, contributing significantly to customer service and technical support. Earlier experience includes a role as a Customer Service Manager at Ladbrokes, where rapid advancement followed initial work as a Customer Service Assistant. Sarah holds a Bachelor's degree in Computer Forensics and Ethical Hacking from the University of Sunderland, earned between 2010 and 2013.