Robert Hansen

Robert Hansen is a skilled professional with extensive experience in capacity planning and workforce management, currently serving as a Capacity Planning Manager at Turo since April 2022. Prior roles include Forecasting Analyst and Capacity Planning at Ring, where responsibilities encompassed developing forecasting and staffing models for a global contact center and generating insights through data analysis. Hansen has also contributed significantly to workforce operations at ARRIS, performing real-time monitoring and coaching, as well as maintaining quality standards in service delivery. Educationally, Robert holds a Bachelor of Science degree in Computer and Information Sciences from DeVry University.