Matt Steffens

Matt Steffens is a seasoned professional with extensive experience in customer support and enablement across various industries. Currently serving as Senior Enablement Manager at Turvo Inc. since June 2022, Matt previously held roles at Rivian as Senior Service Support Advisor, where responsibilities included providing maintenance and repair support to customers. Prior to Rivian, Matt contributed to Turvo as an Enablement Analyst and Senior Support Analyst, leading customer launch initiatives and enhancing internal processes. Early career experience at Apple involved roles including Genius and Family Room Specialist, where Matt delivered high-quality technical support and customer service. Matt's comprehensive background in enabling successful customer experiences and team training highlights a commitment to continuous improvement and customer satisfaction.