Ali B. is a Senior Business Process Development Analyst at Accenture Federal Services since June 2021, focusing on expanding the Unified Servicing and Data Solution to enhance support for student loan borrowers. Ali B. has a strong background in data analysis, having supported the Department of Education and produced forecasts to manage contact center volume effectively. Additionally, Ali B. has experience as a Mathematics and Reading Tutor with Tutor Partners LLC and has held roles in natural language processing, process improvement, and student consultancy at various organizations, including the University of Maryland. Ali B. holds a Bachelor of Science in Information Science with a minor in Statistics and French from the University of Maryland and has participated in several educational programs to enhance professional skills.
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