Adrian Mendiola is a Technical Support Engineer at Twilio Inc. since August 2020, with a strong track record in customer support and technical solutions development. Responsibilities include managing customer support tickets, implementing custom solutions using Twilio Functions and Python, and maintaining comprehensive documentation. Prior experience includes roles as an Associate Technical Support Engineer at Salesforce, where Adrian automated application testing and monitored performance metrics, as well as an Application Support Analyst and a Performance Engineer Intern, focusing on performance testing for Salesforce applications. Adrian holds a Bachelor of Science in Information Systems from San Francisco State University and has earlier educational experiences at the College of San Mateo and Year Up United.
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