Ciara mc Lean

Ciara Mc Lean is an experienced Billing Manager at Twilio since May 2021, where responsibility includes building out the rapidly growing Billing Department, managing team expansion across three time zones, and driving the achievement of service-level agreements (SLAs). Previously, Ciara served as a Senior Analyst at U.S. Bank from May 2018 to May 2021, focusing on the sanctions department and advancing to data analytics, process improvements, and automation by collaborating with internal teams to streamline manual processes. Ciara holds a Bachelor of Arts degree in Business Administration and Management from Maynooth University.