Elizabeth Birrell

Elizabeth Birrell serves as the Senior Manager of Talent Research & Intelligence at Twilio since June 2025, leading a team focused on talent acquisition strategies for a prominent customer engagement platform. Prior experience includes a decade at Armstrong Craven, where Elizabeth held the positions of Director of Insight & Talent Analytics and Insight & Talent Analytics Professional, contributing to strategic development and supporting major global clients with talent trend analysis. Prior roles also include Digital Champion for Trafford Libraries, Research Associate at The Camlee Group, and Service Delivery Executive at Lissted, showcasing a diverse background in research, data analysis, and digital literacy. Elizabeth holds a Bachelor's degree from the University of Oxford and a Master's degree in Library & Information Science from The Manchester Metropolitan University.