Hana Imberi

Hana Imberi is an experienced HR professional currently serving as a ServiceNow HRSD Administrator and HRIS Analyst at Twilio since May 2020. With a solid background in Workday administration, Hana has managed day-to-day tasks including configuration, reporting, and troubleshooting, while also identifying system improvements through research and team presentations. Prior to Twilio, Hana held roles as a Human Resources Coordinator at KAYAK and OpenTable, where responsibilities included process management, employee onboarding, and supporting global HR initiatives. Hana's career began as an HR Representative at Florida State University, fostering relationships across departments and managing data input, coupled with experience as a Student Director at FSU Campus Recreation. Educational qualifications include a Bachelor’s Degree in Human Resource Management and Marketing from Florida State University, alongside ongoing training in Workday and ServiceNow.