Jamal Mohammed is an experienced professional in training and enablement, currently serving as the Manager of Enablement Production Services at Twilio since March 2020, where responsibilities include assessing training needs for multiple products and optimizing course content to enhance reuse. Prior to Twilio, Jamal demonstrated expertise as a Senior Product Trainer at Smartsheet, delivering targeted product training to clients globally, and as a Senior Digital Campaign Manager at The Seattle Times, managing extensive digital advertising campaigns. Earlier experience includes contracting as a Technical Trainer at Google through Xerox business services. Jamal holds educational credentials from the University of Washington, Cascadia College, and the Rockwell Institute.
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