Sandra Valk is a Senior Operations Manager at Twilio Inc., bringing over ten years of experience in the telecom industry. They have successfully built and retained teams while effectively driving service delivery aligned with product and customer needs. With a background in telecom engineering and operations, Sandra specializes in project management, cross-team collaborations, and people management. They hold a Bachelor's Degree in IT Systems Administration and a Master's Degree in Cyber Security, both of which support their technical expertise in various aspects of telecom, voice operations, and network architecture.
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