Serena M. is currently a Principal Deliverability Consultant at Twilio, a role they began in 2024 after previously serving as a Senior Email Deliverability Consultant at the same company from 2021 to 2024. They have also held various positions in sales support and management, including roles at Adobe, EBSCO Information Services, and diptyque Paris. Serena M. earned a Bachelor’s Degree in Foreign Languages specializing in International Relations from Università Cattolica del Sacro Cuore, graduating cum laude, and has completed additional courses in translation and interpreting as well as business Spanish.
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