Steph Barrospáez is a seasoned Technical Program Manager at Twilio, specializing in infrastructure teams and managing complex database migrations, including a significant transition to cloud-based systems. In addition to managing projects for Central AI, Steph serves as the Global Co-lead for the Latinx Employee Resource Group, facilitating alignment and impactful events. Previous roles at Twilio include establishing best practices as a Contact Center Quality Analyst. Steph's career spans various customer service and quality assurance positions at companies such as Konecta Colombia and Teleperformance, along with experience as a freelance digital illustrator. Educational achievements include degrees in Fashion/Apparel Design and Visual Merchandising from Universidad Autónoma del Caribe, and ongoing post-graduate studies at LCI Bogotá in Fashion Marketing.
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