Victor Uema is an experienced technical professional with a strong background in technical support, DevOps, and software development. Currently serving as a Technical Support Engineer 3 at Twilio since September 2021, Victor has previously worked as a DevOps Engineer at Full Business Partner and as a Customer Relationship Management Analyst at InfinitySys, focusing on Oracle and Salesforce CRM solutions. Victor's earlier roles include Software Developer at TOTVS, where expertise in AdvPL programming contributed to the maintenance of the Fly01 ERP platform, and an Engineering Internship at Huawei Technologies. Victor also gained experience in technical support through positions at Globalweb Outsourcing and ITPLUS Consulting. Victor holds a Bachelor's degree in System Analysis and Development and a Technical course in System Development from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP).
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