Mark Guedea

Mark Guedea possesses extensive experience in order management and vendor relations, currently serving as Manager of Order Management at Twin-Star International since March 2020. In this role, Mark leads a hybrid team dedicated to ensuring fulfillment efficiency and customer satisfaction while overseeing compliance with Service Level Agreements (SLAs). Previous positions include Operations Specialist and Junior Account Manager, where responsibilities encompassed vendor management, operational efficiency, and strategic negotiations. Additional experience spans roles at TK Classics, Zenport Industries Inc, VIP International, Esurance, Academy of Art University, and Hornblower, demonstrating a solid foundation in customer relations, order processing, and financial reconciliation. Mark holds an educational background from the International Air and Hospitality Academy.