Theodora Toma

Theodora Toma is a Customer Service Manager at TXOne Networks with experience in managing service delivery, conducting onboarding sessions, and providing escalation management. Prior to this, Theodora worked at SoftwareONE as a Service Success Manager and at Microsoft as a Support Escalation Engineer and Support Engineer. Additionally, Theodora has experience as a Call Center Representative at Euroanswer and as an IT Analyst at GENPACT. Theodora holds a Bachelor's degree in Scandinavian Languages, Literatures, and Linguistics from Babes-Bolyai University.