James Thornton

James Thornton is a seasoned content specialist with extensive experience in community management and editorial roles. Currently serving as a Community Content Specialist at Typeform.com since August 2017, James has successfully built and managed a community of over 30,000 members, empowering customers with valuable insights. Prior to this role, James was the Chief Editor at GetApp.com under Gartner Digital Markets, overseeing editorial content for a leading cloud-based business apps directory. With a background as Content Editor and Lead Mobile Expert at Softonic.com, James supervised mobile content projects and maintained high standards for software reviews and features. Early career experiences included editorial positions at Paragon Publishing, focusing on web design and internet trends, as well as customer service roles at LV= and BT. James holds a BA Hons in Multimedia Journalism from Bournemouth University, obtained in 2000.