Tyro
Carol Harper has a diverse work experience spanning multiple roles and companies. Carol began their career as a Business Manager at Rapp Collins Worldwide from January 2007 to September 2008. Carol then worked as a Senior Campaign Manager at LIDA from December 2009 to January 2010, and at MercerBell from February 2010 to June 2010. Carol joined ING DIRECT Australia in 2010 and held various positions such as Senior Campaign Manager from July 2010 to March 2011, and Manager of the Customer Communications Team from March 2011 to October 2011. From October 2012 to July 2015, they served as a Customer Marketing Manager at ING DIRECT Australia, and then transitioned to the role of Manager of the Propositions Marketing Team from July 2015 to September 2017. Currently, Carol is employed at Tyro Payments, where they started in September 2017 as the Head of Retention and Banking Marketing. Carol later became the Head of CX, Engagement & Retention from January 2019 to April 2023, and currently holds the position of Head of Growth Operations.
Carol Harper's education history is as follows:
In 1992 to 1997, Carol attended Woy Woy High School, where they did not earn a degree or have a specific field of study listed.
In 1998, Carol obtained a Diploma in Travel & Tourism from Williams Business College in Sydney.
From 1999 to 2001, Carol pursued a Bachelor's degree in Leisure Management at UTS (University of Technology Sydney).
In 2008, Carol received a Certificate in Direct Marketing from ADMA.
In 2020, Carol completed a Mini MBA in Brand Management through the Marketing Week program with Mark Ritson.
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Tyro
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Tyro Payments Limited is an Australia-based company that provides payment solutions and business banking products. The Company operates through three segments: Payments, Banking and Other. The Company enables credit and debit card acquiring, along with additional functions, such as Medicare Easyclaim and private health insurance claims acceptance. It supplies its merchants with terminals programmed with its software and enables acceptance of payments. Its Merchant Portal allows merchants to review terminal usage, transaction value by terminal, transaction types, charges and fees, and historical records in near real time. Merchants can also keep track of their card transactions in near real time via the Tyro App. It offers integrated health claiming capabilities to medical practitioners. It offers business banking products to its merchants, including loans in the form of merchant cash advances (Tyro Business Loan) and transaction bank accounts (Tyro Bank Account).