Francis Dodd

Francis Dodd is a skilled Network Specialist at Tyto Athene, LLC, where responsibilities include ensuring the availability and functionality of SolarWinds Orion for network monitoring and collaborating with the IT team to enhance network infrastructure reliability. Additionally, Francis serves as a System Analyst, handling user account management and troubleshooting computer accounts. As a PC Technician at SmartSource Technical Solutions since November 2016, duties involve maintaining computers and servers, configuring hardware, and managing software installations. Prior experience includes providing end-user support at SAIC, focusing on diagnosing technical issues and delivering on-site assistance. Francis holds an Associate's degree in Information System Technology with a focus on Network Security from Germanna Community College and is pursuing a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University.