Mark Kazmierski has over three decades of work experience in sales, call center management, operations management, training, and consulting. Mark has a strong understanding of company operations, sales, and distribution processes. Mark is known for their leadership skills and ability to develop and coach sales and call center teams. Mark has successfully built long-term customer relationships and consistently exceeded company's key performance indicators (KPIs).
In their most recent role as a Regional Sales Director at U.S. AutoForce, Mark oversees the car dealer channel in the East Region. Prior to that, they worked at TireHub as the National Customer Engagement Center Manager, where they were responsible for managing a call center of over 50 employees and developing a new car dealer training program.
Mark also served as the Director of Strategy and Business Development at Burdette Group, where they led the growth of various innovative businesses and created call center environments with a focus on customer service. Mark was the Vice President of Sales at OE Exchange, LLC., and at Dealer Tire, Mark held multiple positions including Inside Sales Manager and Carline Services Manager, where they managed teams and developed strong relationships with customers.
Earlier in their career, Mark worked at Mueller Tire as a Store Manager, where they were responsible for developing customer bases, increasing revenue, and managing a team of employees.
Mark Kazmierski completed an Associate's Degree in Business Management at Lakeland Community College in 1982. Mark also attended Baldwin Wallace University and Case Western Reserve University, although no specific degree was mentioned for either institution. At Case Western Reserve University, they focused on Adult and Continuing Education and Teaching.
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