Mark Rage is an experienced IT professional currently serving as the Premier IT Support Manager at U.S. Bank since May 2020. Previously, Mark held the position of Senior Technical Analyst at Piper Jaffray, where responsibilities included crisis management for downed services and oversight of technical support for various applications and hardware. Mark also worked at RBC Wealth Management from May 2014 to April 2017 as Business Technology Service Manager, focusing on enhancing Incident Management and Problem Management processes. Earlier, Mark served as a Senior Technical Support Analyst at RBC Capital Markets, providing support for desktop and server-level changes. Mark earned a Bachelor of Science in IT Management from Saint Mary's University of Minnesota between 2008 and 2010, and attended St. Cloud State University from 1994 to 1996.
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