Kaela Waters is an experienced professional in guest experience and hospitality management, currently serving as the Guest Experience and Tours Manager at U.S. Bank Stadium since August 2019. Previously, Kaela held the position of Guest Experience and Tours Assistant Manager at U.S. Bank Stadium under SMG | Worldwide Entertainment & Convention Venue Management from October 2018 to August 2019. Kaela's extensive background includes working as a Senior Coordinator for Hospitality Services with the Milwaukee Brewers, where responsibilities included coordinating guest hospitality initiatives and managing events. Additional roles include serving as an Assistant for Hospitality and Special Events, a Helfaer Field Supervisor managing operations, a Merchandise Flow Supervisor at Victoria's Secret, and an AmeriCorps Member with the Marshfield Clinic. Kaela holds a Bachelor of Science degree in Recreation Management from the University of Wisconsin-La Crosse.
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