Megan Heacox

Megan Heacox is an experienced professional in strategic business initiatives and customer lifecycle management, currently serving as Senior Manager of Strategic Business Initiatives at UScellular since January 2021. In this role, Megan leads the development and implementation of projects designed to reduce churn and drive profitability. Collaborative efforts with B2B Marketing have resulted in the delivery of holistic lifecycle programs that offer predictive, relevant customer engagement strategies. Prior experience includes various positions at Sprint from 2007 to 2020, culminating in a supervisory role overseeing a team of Business Account Support Specialists. Megan holds a Bachelor's degree in Mass Communication/Media Studies and Spanish from Winona State University.