Carlos Garzona

Carlos Garzona has extensive work experience in operations and client solutions management. Carlos is currently the Operations Director at Uassist.ME. Prior to this, they held roles as a Senior Client Solutions Account Manager and a Client Solutions Account Manager at Ubiquity. Carlos also worked at Sencinet as the Service Delivery Leader for MECA and South Cone, where they were responsible for project cost containment, service delivery capacity planning, inventory planning, and KPI monitoring. Before that, they worked at BT as a Service Delivery Professional, overseeing project budget execution and planning. Carlos also has experience as a Sprint Floor Manager and Supervisor at Teleperformance, where they were responsible for coordinating staff, ensuring KPI goals were met, and managing client agreements. Carlos also worked at TELUS as an Operations and Innovations Manager, Quality Supervisor, and Supervisor. Carlos'searlier experience includes a Supervisor role at Teleperformance.

Carlos Garzona obtained a Licentiate degree in Marketing from Universidad Dr. José Matías Delgado. Carlos attended the university from 2006 to 2011.