Customer Relationship and Experience Team

The Customer Relationship and Experience Team at UBA Ghana Ltd is responsible for enhancing customer satisfaction and loyalty by ensuring exceptional service delivery and seamless banking experiences. They manage client relationships, address and resolve customer inquiries and complaints, oversee funds transfers, and drive initiatives to improve overall customer engagement. By working closely with branch managers, relationship officers, and other service representatives, the team aims to uphold UBA's commitment to being #AfricasGlobalBank and reinforcing its presence in Ghana.