Diana Abbas is a seasoned professional with extensive experience in customer service and financial sectors. As a Home Loan Specialist at UBank since 2019, Diana effectively manages loan applications, analyzes loan files, and communicates with applicants to establish eligibility and resolve issues, all while ensuring compliance with regulations. Prior to UBank, Diana served as a Customer Service Manager at Meraas, where responsibility included coaching and mentoring a team of over 25 Customer Service Officers. Diana's career began at Etihad Airways, where duties as a Purser involved managing safety and service on aircraft and training new cabin crew members. Diana holds a degree from Computer Graphics College, studied from 2001 to 2003.
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