Kirsty Lovell

Head Of Customer Operations at ubank

Kirsty Lovell is an accomplished professional with extensive experience in the banking and finance sectors, currently serving as the Head of Home Ownership Process & Performance at UBank since October 2020. Prior to this role, Kirsty worked as a Banking Consultant at Bank of Queensland, focusing on home buying transformation and retail leads strategy. Kirsty's experience at Commonwealth Bank spanned nearly a decade, where roles included Executive Manager Business Development and Innovation in Home Buying, as well as leadership positions in change management and digital strategy. Additionally, Kirsty co-founded hello monday active, an activewear startup for new mothers, leading brand development and marketing efforts. Educational qualifications include an MBA from AGSM @ UNSW Business School and a dual degree in Arts and Communications from the University of Wollongong.

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