Akshat Bhattacharjee

Akshat Bhattacharjee is a seasoned professional with extensive experience in operations and customer experience management. Currently serving as a Senior Regional Operations Manager at Uber since August 2025, Akshat previously held multiple roles at Freshworks, including Program Manager for Customer Experience in both Customer Support and Customer Success, where significant achievements included reducing churn by 17% and enhancing customer engagement metrics. Earlier career experiences include a Sales & Marketing Intern position at Godrej Consumer Products Limited and co-founding Imfundo, developing innovative educational tools and programs. Akshat holds a Post Graduate Diploma in Management with a focus on Marketing from SPJIMR, complemented by additional credentials from Cornell University and a Bachelor’s degree in Information Technology from the University of Delhi.