Andressa A. has a diverse background in customer service and experience management, beginning with a role as an Agente de Atendimento at Teleperformance from September 2010 to April 2013. Andressa continued to develop skills in customer interaction as a Representante de atendimento ao cliente at Vale Saúde Soluções de Pagamento Ltda. from August 2016 to June 2018, and later served as a COE Especialist I at Cornershop by Uber from January 2023 to April 2024. A position as Analista de Customer Experience Pleno at Yuool followed from August 2024 to January 2025, and Andressa will transition to Uber as a COE Specialist I | U4B in January 2025. Educational qualifications include a Bachelor's degree in Administration from Faculdades Metropolitanas Unidas, completed between 2011 and 2015.
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