Erin Tillery is a results-driven operations leader currently serving as the Patient Support Manager at BlinkRx, where they manage BPO and in-house teams to enhance digital prescription access and patient service efficiency. They have previously held significant roles such as Manager of Quality Assurance Programs at Chime, where they directed a team to enhance operational effectiveness, and Senior Manager of Service Excellence at Affirm, focusing on customer satisfaction and program management. With a strong background in contact center environments, Erin has consistently driven strategic initiatives and fostered collaboration across diverse teams to ensure high-quality service delivery.
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