İsmail Salim has garnered substantial experience in the field of customer support and operations, having worked at Uber from December 2017 to June 2018 in various roles including Community Support Representative, Operations Manager, Subject Matter Expert, Customer Experience Team Lead, and COE Specialist. Prior to this experience, İsmail completed a summer internship at Yapı Kredi in June 2016. İsmail holds a Bachelor's degree in Business Administration from Marmara Üniversitesi (2013 - 2017) and is currently pursuing a Master of Arts in Marketing Communication Management at Galatasaray Üniversitesi (2023 - 2024).
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