Mai AlMansour is an experienced professional in customer success operations and fintech, currently serving as an Associate at Checkout.com since February 2022. In this role, Mai manages operational processes, ensures compliance, and collaborates with multiple teams to enhance the merchant experience. Previous roles include Operations Officer at Ajar, where responsibilities included onboarding and KYC verification, and Corporate Service Assistant at InvestBank P.S.C., focusing on client documentation and compliance. Additional experience includes event coordination at Etisalat Academy, customer service roles at ADIB, and a trainee position at United Arab Bank. Mai holds a Bachelor’s degree in Banking & Finance and a banking diploma from the Emirates Institute for Banking and Financial Studies.