Mateusz Klima is a Senior WFM Program Manager with extensive experience in workforce management and quality analysis. They previously served as a Quality Analyst and Trainer at QVC and held various roles, including Quality and Reporting Specialist and WFM Analyst, at Teleperformance Poland and Uber, respectively. Mateusz is equipped with a Licentiate degree in Biochemistry from Université Paris Nord- Paris 13 and a Master’s degree in Organic Chemistry from Université Pierre et Marie Curie. Additionally, they completed postgraduate studies in Human Resources Management at Wyższa Szkoła Europejska im. Ks. Józefa Tischnera.
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